Privacy Policy

Last updated: November 13, 2025

1. Introduction

Influencely ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI influencer video generation service.

2. Information We Collect

We collect information that you provide directly to us:

  • Account information (name, email address, password)
  • Payment information (processed securely through third-party payment processors)
  • Content you create (scripts, video preferences, generated videos)
  • Usage data (features used, videos generated, credits consumed)
  • Communication data (support requests, feedback)

3. Automatically Collected Information

When you use our Service, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Log data (access times, pages viewed, actions taken)
  • Cookies and similar tracking technologies
  • Analytics data to improve our Service

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your transactions and manage your credits
  • Generate AI influencer videos based on your requests
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Detect, prevent, and address fraud and security issues
  • Analyze usage patterns to enhance user experience

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers who assist in operating our Service
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety
  • In connection with a merger, acquisition, or sale of assets
  • With your consent or at your direction

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

You have the right to:

  • Access and update your account information
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Disable cookies through your browser settings
  • Request a copy of your data

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.